Refund policy
Return & Refund Policy
At Bloomelle Beauty, your satisfaction is our priority. Please read our return and refund policy carefully before making a purchase.
30-Day Guarantee
We offer a 30-day guarantee on eligible products. If you are not satisfied with your purchase, you may request a return or refund within 30 days of receiving your order.
Eligibility for Returns
To be eligible for a return, the following conditions must be met:
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The item must be unused, unopened, and in its original packaging
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The return request must be made within 30 days of delivery
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Proof of purchase (order number or receipt) is required
For hygiene and safety reasons, opened or used beauty products cannot be returned, unless the item arrived damaged or defective.
Damaged or Defective Items
If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with clear photos of the issue.
We will arrange a replacement or refund at no additional cost.
Non-Returnable Items
The following items are not eligible for return:
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Used or opened beauty products
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Items purchased during clearance or final sale (if applicable)
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Gift cards
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
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Approved refunds will be processed to your original payment method
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Refund processing times may vary depending on your payment provider
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Shipping fees are non-refundable, unless the return is due to our error
Return Shipping
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Customers are responsible for return shipping costs, unless the item is defective or incorrect
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We recommend using a trackable shipping service, as we are not responsible for lost return packages
How to Start a Return
To initiate a return or refund request, please contact our support team:
Include:
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Your order number
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Reason for return
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Photos (if applicable)
Late or Missing Refunds
If you haven’t received a refund yet:
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Check your bank account again
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Contact your credit card company or payment provider
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Processing times may take several business days
Contact Us
If you have any questions about our Return & Refund Policy, feel free to contact us at:
📧 support@bloomellebeauty.com